- Works in direct messages, public and private channels
- Fully secure and private
- User can then set the requester or reply from a direct message
2-way integration between Zendesk & Discord
Transform Discord messages into Zendesk tickets. Make sure players issues are being tracked and answered while letting them respond from ZendeskTry Now For Free
Create tickets in Discord
Players can use /support or their messages can be marked with a key to create a ticket instantly in a private message or channel.
Responses post 2-ways between Zendesk and Discord
Agents can answer tickets from the Zendesk interface, Discord users can see responses and answer from Discord.
- Responses are organized in a Discord direct message.
- Users are notified about new responses in Discord.
- Users can reply to different tickets.