Create Zendesk Tickets from Drift

Transform Drift messages into Zendesk tickets. Make sure customer issues from chat are being tracked and answered

Create tickets in Drift

Drift agents can use /zendesk create a ticket instantly in from a Drift chat
  • Takes the transcript of the whole message
  • Pass a status to update ticket status instantly
  • The requester of the ticket is the email of the Drift user

Install it today in Drift

Or setup a time for a quick demo.