Integrations

Zendesk Integration

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Solve Tickets Faster With A 2-Way Zendesk Slack Integration

Automate support and IT workflows with a 2-way sync between Zendesk tickets and Slack conversations. Make business move faster. Make employees & customers happier.

case studies

Trusted By Customer Support & IT Leaders At:

“With BubbleIQ, we were able to implement and maintain a 15 min SLA for our urgent tickets while maintaing a 97% CSAT!”

Giovanni Laurelli, Customer Service Team Manager, Breather

"Our team uses BubbleIQ for our escalations and prior to this, we missed out on a lot of notes and troubleshooting within the ticket itself.

We're now able to capture all information in a much more organized and timely manner. I highly recommend BubbleIQ's Zendesk Slack integration to any and all teams dealing with escalations!"

Krista Wojciechowski, Customer Experience Manager, Rachio

“With a few clicks, we were able to set up BubbleIQ and get folks creating Zendesk tickets in Slack in under an hour.

It lets our people communicate with us on the platform they love while creating tickets in the platform we love. Highly recommend to anyone using Slack and Zendesk, it’s made my life a million times easier."

Kris Monier, IT Manager, Trendkite

See The Zendesk Slack Integration In Action

Make your Agents and Customers Happier

We offer a free 2 week trial, no credit card required to test out the product. After that, we scale with you.

*Price shown is per Agent per Month when paid annually

Growing

This is a growing company with multiple users

$8.10/agent/mo.

Recommended
Two way Sync
Unlimited Tickets
Unlimited Slack Users
Up to 20 Slack Channels
Multiple Admins
Post Internal Notes from Slack
No Ticket Form and CSAT Integration
No Custom Fields or Macros

Scaling

Perfect for Medium to Large companies that need scale.

$17.10/agent/mo.

Two way Sync
Unlimited Tickets
Unlimited Slack Users
Up to 50 Slack Channels
Multiple Admins
Post Internal Notes from Slack
Ticket Form and CSAT Integration
Edit Custom Fields and run Macros

Enterprise

Need something more?

We offer unlimited Slack channels, 24/7 support, white label bots,  multiple Slack / Zendesk instances, customizable SLAs, and much more.

Just a demo away
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INTRODUCING

Slack-First Ticketing For Modern IT Teams.

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Enterprise

The Enterprise Level

We offer a free 2 week trial, no credit card required to test out the product. After that, we scale with you.

Enterprise

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  • 2-Way Sync
  • Unlimited Tickets
  • Unlimited Chat Users
  • Unlimited Slack Channels
  • Edit Custom Fields and Run Macros
  • 24/7 Enterprise Support
  • White Label & Custom Hosting
  • Enterprise Security & SLAs
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